Refund and Membership Cancellation Policy

At Divorced Not Dead, we are committed to providing valuable content and services to support your journey. Please review our Refund and Membership Cancellation Policy carefully.

1. Membership Subscription Cancellation

●      You may cancel your Membership subscription at any time through your account settings or by contacting us at [contact@divorcednotdead.com].

●      Cancellation will take effect at the end of your current billing period. You will retain access to Membership content until that time.

●      No further subscription fees will be charged after cancellation.

●      Memberships are non-transferable and non-refundable for fees already paid.

2. Refunds for Membership Fees

●      All Membership subscription fees are billed in advance (monthly, quarterly, or annually, depending on your plan).

●      No refunds or credits are provided for partial use, cancellation, or unused portions of your Membership during a billing period.

●      If you experience technical issues preventing access to Membership content, please contact us promptly at [contact@divorcednotdead.com]. We will work with you to resolve the issue and may consider refunds on a case-by-case basis.

3. Coaching Services

●      Coaching sessions are governed by separate terms.

●      Refunds for coaching are provided only in exceptional circumstances at our discretion.

●      Cancellations must be made at least 24 hours before a scheduled session to avoid forfeiting fees.

4. Retreats

●      Retreat bookings require advance payment and have specific cancellation and refund terms:

○      More than 30 days prior to the event: Full refund minus non-recoverable fees
○      Between 30 and 14 days prior: 50% refund
○      Less than 14 days prior: No refund.

●      If Divorced Not Dead cancels or reschedules a retreat, you will be offered a full refund or credit toward a future event.

5. Podcast and Blog Content

●      Access to free podcast and blog content does not require payment and is not subject to refunds.

6. Requesting a Refund or Cancellation

●      To cancel Membership or request a refund, please contact us at contact@divorcednotdead.com with your account and purchase details.

●      Refund requests will be evaluated and processed promptly where applicable.

7. Changes to This Policy

We reserve the right to update or modify this policy at any time. Updates will be posted on this page with the effective date.